Shipping policy


Shipping Time:

- Order Processing Time: Normally within 48 hours;
- Transit Time: 3-7 Business Days.
- Tracking: Check with the tracking number in your order details or confirmation email.

Shipping areas:

Spain, Italy, Belgium, Luxembourg, Netherlands, Portugal, Ireland, Austria,Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland,
Romania, Croatia, Slovakia, and Sweden.

If you are in Germany, please visit de.neewer.com
If you are in France, please visit fr.neewer.com.

We reserve the right to cancel a pending order in the event of a stock discrepancy at a warehouse source. Should this arise, an automatic refund will be actioned through the original payment method.

  • Saturday and Sunday deliveries may not operate in many areas. As a result, our quoted shipping times relate to business days only, not weekends or holidays.

  • We do not offer express, overnight shipping or timed deliveries in any country.

  • Orders cannot be delivered to PO BOX addresses or to territories.

  • If your order includes pre-order products, the delivery date of the pre-order products will be based on the estimated delivery time stated on the page.

Please note:

  • Please ensure your shipping address is accurate and secure, and we strongly recommend purchasing Worry-Free Delivery at checkout. Temporary addresses (Airbnb, hotels etc) should be avoided to prevent delivery failure.

  • Due to limited transport provision and higher shipping costs to all islands and remote areas, orders will incur additional shipping costs and transit times, which will be confirmed by email after your order is placed.

  • Our inventory is stored in multiple facilities.We do our best to ship in as few packages as possible, however orders may ship from one or more location and may arrive on different days in separate packages.